01
Annual servicing
From £199
Routine checks, cleaning and a documented picture of your system’s health.
Compare service plansIndependent heat pump specialist
Air source heat pump servicing & repairs across the Cotswolds.
A qualified electrician and F-Gas qualified specialist for annual servicing, fault finding and repairs—with clear prices and straightforward advice.
WhatsApp an engineer
5+ yearsheat-pump experience
Qualifiedelectrician
F-Gasqualified
5+ yearsheat-pump experience
Detailedservice reports
Choose the help you need
One specialist for the health of your heat pump.
From a routine annual service to methodical fault finding, you will know the starting price and what happens next.
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Breakdown investigation
£199
Initial callout plus two prepaid hours of specialist fault finding.
Report a breakdown03
Repairs & remedial work
From £125
First hour £125, then £80/hour. Extra time and parts are agreed before work proceeds.
Ask about a repairHeat pump stopped working?
Call the Doctor.
Send the fault code, heat-pump make and your postcode. We will use that information to start the right conversation.
Why Dr Heat Pump
Specialist care for the system heating your home.
Heat pumps bring refrigeration, electrics and water systems together. A useful service needs more than a quick visual check.
Jack combines practical heat-pump experience with electrical, F-Gas, testing and inspection, hot-water and water-regulation qualifications.
- Qualified electrician and F-Gas qualified
- Testing, inspection and domestic heat-pump certificates
- Real photographs, readings and written records
- Extra work agreed before it is booked
Annual servicing
Choose the right level of care
Three clearly priced options, from the annual essentials to a deeper assessment of system performance and wear.
The annual essentials
Essential
£199
Around 1 hour
Focused checks, routine cleaning and a clear annual service record.
- Functional, visual and audible checks
- Unvented-cylinder maintenance
- Refrigerant temperature check
- Filters, vessel and antifreeze checks
- Detailed service worksheet
Recommended
The best fit for most homes
Standard
£249
Around 2 hours
A broader service with deeper system, electrical and refrigerant checks.
- Everything in Essential
- Hydronic and electrical checks
- Electronic refrigerant leak scan
- Chemical coil clean
- Inhibitor-level check
A deeper system assessment
Advanced
£349
Around 3 hours
Detailed performance and component checks for a fuller picture of system health.
- Everything in Standard
- Full strip-down for cleaning
- Advanced water-quality assessment
- Thermal-camera inspection
- Motor and compressor resistance checks
Evidence, not guesswork
You’ll know exactly what was checked.
Every service includes a detailed worksheet. Photographs and operating readings create a useful record of condition and performance.
Straightforward from the start
How booking works.
A little useful information at the beginning helps make the visit more efficient.
01
Tell us what you need
Send your postcode, heat-pump make and whether you need a service or breakdown visit.
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We confirm the details
We suggest availability and request any photographs that will help us prepare.
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Your visit is booked
Pre-booked work is secured by card so the date is reserved for you.
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Clear work and records
You receive clear findings and, for servicing, a detailed record of the visit.
Common questions
Good to know before you book.
Serving the Cotswolds, Gloucestershire and surrounding counties. Include your postcode so travel can be confirmed.
How often should an air source heat pump be serviced?
An annual service gives the system a regular health check, keeps filters and outdoor components clean, and creates a useful record of operation over time.
Which service plan should I choose?
Standard is the best fit for most homes because it adds hydronic, electrical and leak checks to the annual essentials. Essential covers the core routine; Advanced adds deeper performance and component testing.
How long does a service take?
Allow around one hour for Essential, two hours for Standard and three hours for Advanced. Access and system condition can affect the exact time on site.
What record will I receive?
Every service concludes with a detailed worksheet. Photographs and system readings provide clear evidence of what was checked and a record for future visits.
What happens if you find a fault during a service?
The issue and the available next steps will be explained. Additional time, parts or return visits are agreed with you before being booked.
Which areas do you cover?
Dr Heat Pump serves the Cotswolds, Gloucestershire and surrounding counties. Include your postcode in the enquiry so travel can be confirmed before booking.
Ready when you are
Tell us what your heat pump needs.
Send a short outline and your postcode. If photographs or more technical information will help, we can ask for those next.